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    Customer Care

    Customer Care

    • Contact Us
    • Delivery Details
    • Returns and Refunds
    • Frequently Asked Questions
    • Size Guide
    • Preorder Information

    About

    • Our Story
    • Journal
    • Pricing Policy
    • Tailoring Services

    Information

    • Sitemap
    • Sustainability Statement
    • Privacy & Cookies
    • Terms and Conditions

    Customer Care

    • Contact Us
    • Delivery Details
    • Returns and Refunds
    • Frequently Asked Questions
    • Size Guide
    • Preorder Information

    About

    • Our Story
    • Journal
    • Pricing Policy
    • Tailoring Services

    Information

    • Sitemap
    • Sustainability Statement
    • Privacy & Cookies
    • Terms and Conditions

    Preorder Estimated Dates

    • All pre-order dates are estimates and subject to change.

    • We will notify you by email if the estimated arrival date changes by more than 7 days.

    Combining Preorders with In-Stock Items:

    • If you order an in-stock item along with a preorder item and the preorder item is due in within 7 days of order date, we will ship the products together once the preorder item is in stock. If the preorder is arriving after 7 days from order date, we will ship ahead your in-stock item(s).

    • You'll only be charged for postage once.

    Payment and Cancellation:

    • You will pay for your preordered item upfront.

    Contact Our Customer Care Team

    +44 1273 493 393

    9am - 8pm (GMT)

    Please note: Calls to our GB landline from the EU may incur charges. Check with your provider for rates
    Excellent Trustpilot Score 4.5 out of 526,275 Trustpilot reviews

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    © 2026 Hills of Bramley / Peter Christian. All rights reserved.

    You can cancel your preorder at any time before it's been shipped, please email: [email protected]

    Free Delivery on orders over €200 Delivery Details

    Rated Excellent on Trustpilot ★★★★★ 4.6/5

    Simple Return Service

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