Delivery Details

We handle all customs declarations and pre-pay all EU VAT and local import duties, so the price you see in your basket is exactly what you pay. All orders to Europe are sent on a secure tracked service, with your tracking details emailed to you on the day of dispatch. Your tracking number will likely be 13 characters long and start with ‘AN’ or ‘LA’.

EU Standard Tracked

€15 or FREE on orders over €200

Delivered in 3 - 10 working days

€15 or FREE on orders over €200

To help ensure smooth delivery, please note the following:

Delivery address & postcode: Please ensure your address is correct, and the full postcode is entered correctly in your local format to avoid delivery delays.
Courier contact: Your local courier may contact you by text or email before delivery. Please respond to avoid delays or returns.

EU orders are dispatched from the UK via Royal Mail, with final-mile delivery usually completed by your local national postal service. See the list below:

Osterreichische Post

Austria

Orders to Andorra, Gibraltar, Vatican City, Liechtenstein, Norway, and Switzerland are delivered via our UK website at a flat rate of £15 and typically arrive within 6-8 working days.

We’re continuing to expand the list of EU countries served by our EU website and look forward to reaching more destinations soon.